{"id":12812,"date":"2015-06-23T06:00:02","date_gmt":"2015-06-23T06:00:02","guid":{"rendered":"https:\/\/www.icebreakerexecutive.com\/?p=12812"},"modified":"2015-06-23T06:00:02","modified_gmt":"2015-06-23T06:00:02","slug":"r-e-s-u-l-t-s","status":"publish","type":"post","link":"https:\/\/winningthinking.co.uk\/?p=12812","title":{"rendered":"Part 4 of 8: R-E-S-U-L-T-S"},"content":{"rendered":"
At the start of a turnaround project, one thing is for sure: you are never given extra resources to work with.\u00a0 The art of the turnaround is to get different results<\/b> using what’s already to hand.<\/b>\u00a0 To do that you need to assess the resources available with a fresh perspective: what’s the quickest change you can make that will completely contain risk and deliver an immediate big improvement?<\/div>\n

 <\/p>\n

In most cases, by far the most powerful resource available is your team.\u00a0 If they’re engaged and accountable, they multiply your power and influence almost as well as money does.\u00a0 If they’re not: is there a simple change you can make in order to get them there?<\/p>\n

\"\"\u00a0 Often we interact with our team members in an unstructured way.\u00a0 We give them taskings, guidance or decisions based on the perceived needs of the moment.\u00a0 This can be effective in the moment, but it can very easily lead to a dependency model<\/strong> between us and our people.\u00a0 We can end up with a team whose de facto purpose is to escalate issues to<\/i> us<\/strong>, not handle them for <\/i>us.<\/p>\n

To combat this, I developed a simple model I use to delegate and lead reviews.\u00a0 It uses four questions:<\/div>\n

1.\u00a0 “What progress have you made so far?”\u00a0 <\/b><\/p>\n

This is a vital question: it’s normally skipped in order to get to the “here and now”.\u00a0 Asking it allows you to gain vital context and insight into the problem, and gives you an opportunity to deliver targeted praise.\u00a0 Skipping it deprives the person of the opportunity to explain their efforts so far, implying that you take them for granted.<\/div>\n

2.\u00a0 “What issues have you identified?”\u00a0 <\/b><\/p>\n

Ask for their analysis before you perform your own.\u00a0 This shows respect for their opinion, and gives you more information.<\/div>\n

3.\u00a0 “What actions do you propose taking?”\u00a0 <\/b><\/p>\n

Encourage them to develop their own solution.\u00a0 This raises their engagement and accountability, and gives you more information.<\/div>\n

4.\u00a0 “What decisions do you want me to make?”\u00a0 \u00a0<\/b><\/p>\n

Some decisions – for example, allocation of budget –\u00a0can only be made at a certain level.\u00a0 Accept responsibility for these to make it clear that your people will not only be challenged but also supported.<\/p>\n
Try using the four question model for yourself.\u00a0 It allows you to interact with your team in a way that demonstrates respect for them as individuals, every time.\u00a0 If you use it and be consistent, you’ll be surprised at how quickly team members swing from disengaged to engaged<\/b>, from unaccountable to accountable.\u00a0 It can result in a very quick multiplication of your personal effectiveness.<\/p>\n<\/div>\n<\/div>\n
\n
Regardless of how tough your challenge may be, remaining structured frees you to fulfill your role as a leader.<\/div>\n
<\/div>\n<\/div>\n
with best wishes,<\/div>\n
Tom<\/div>\n
<\/div>\n
Tom Pickering<\/p>\n

https:\/\/www.icebreakerexecutive.com<\/a><\/p>\n

Winner 2015 Global Turnaround Firm of the Year<\/strong><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

At the start of a turnaround project, one thing is […]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12812","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"\nPart 4 of 8: R-E-S-U-L-T-S - www.winningthinking.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/winningthinking.co.uk\/?p=12812\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Part 4 of 8: R-E-S-U-L-T-S - www.winningthinking.co.uk\" \/>\n<meta property=\"og:description\" content=\"At the start of a turnaround project, one thing is [...]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/winningthinking.co.uk\/?p=12812\" \/>\n<meta property=\"og:site_name\" content=\"www.winningthinking.co.uk\" \/>\n<meta property=\"article:published_time\" content=\"2015-06-23T06:00:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mlsvc01-prod.s3.amazonaws.com\/0e6bfc64301\/37deb5ad-c903-45b0-b48d-f26fc2440cb4.jpg\" \/>\n<meta name=\"author\" content=\"ionostest\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"ionostest\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/winningthinking.co.uk\\\/?p=12812#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/winningthinking.co.uk\\\/?p=12812\"},\"author\":{\"name\":\"ionostest\",\"@id\":\"https:\\\/\\\/winningthinking.co.uk\\\/#\\\/schema\\\/person\\\/018fe961d8c94a6bd8f767d89aff5614\"},\"headline\":\"Part 4 of 8: R-E-S-U-L-T-S\",\"datePublished\":\"2015-06-23T06:00:02+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/winningthinking.co.uk\\\/?p=12812\"},\"wordCount\":474,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/winningthinking.co.uk\\\/?p=12812#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mlsvc01-prod.s3.amazonaws.com\\\/0e6bfc64301\\\/37deb5ad-c903-45b0-b48d-f26fc2440cb4.jpg\",\"articleSection\":[\"Uncategorized\"],\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/winningthinking.co.uk\\\/?p=12812#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/winningthinking.co.uk\\\/?p=12812\",\"url\":\"https:\\\/\\\/winningthinking.co.uk\\\/?p=12812\",\"name\":\"Part 4 of 8: R-E-S-U-L-T-S - 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